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Accenture

Customer Experience (CX) Senior Manager (S&C GN Song Service)

Accenture

Full-time Customer Support Remote India (Mumbai)

Job Description

Accenture Strategy & Consulting's Global Network SONG practice is hiring a Customer Experience Senior Manager for conversation design and customer service transformations. The role involves designing conversational experiences, leading workshops, NLP requirement definition, and stakeholder engagement. Requires 10+ years digital experience, MBA, and consulting exposure. This is a full-time position based remotely in Kuala Lumpur with potential to work collaboratively across geographies.

Skills & Keywords

Customer Experience CX Conversation Design Digital Consulting Remote

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Job Type

Full-time Β· Remote

Location

India Β· Mumbai

Posted

June 24, 2025 (9 hours ago)

Views

2

Expires

July 24, 2025

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