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MassMutual

Customer Service Associate - Disability Income Call Center

MassMutual

Full-time Customer Support Remote United States (Phoenix)

Job Description

Work as a remote Customer Service Associate in MassMutual’s Disability Income Call Center. Develop highly personalized experiences for customers, handle insurance policy inquiries, resolve issues independently, and balance multiple systems and tools. Requires strong communication and customer service skills, willingness to work any 8-hour shift Monday-Friday, and 1+ years of experience or equivalent degree. Includes 4-6 weeks paid virtual training with salary plus 5% annual bonus and comprehensive benefits.

Skills & Keywords

Customer Service Remote Insurance Call Center Disability Income

Perks & Benefits

Paid virtual training
5% annual bonus
Medical, dental, vision
401(k) match
Paid time off
Volunteer days
Well-being wallet
Caregiver leave

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Salary Range

From 45,000 USD

Apply Now

Job Type

Full-time · Remote

Location

United States · Phoenix

Posted

June 24, 2025 (10 hours ago)

Views

3

Expires

July 24, 2025

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