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MassMutual

Customer Service Associate - Disability Income Call Center

MassMutual

Full-time Customer Support Remote United States (Flagstaff)

Job Description

MassMutual seeks a remote Customer Service Associate to provide personalized experiences within their Disability Income Call Center. Responsibilities include building rapport, educating customers about insurance policies, resolving requests independently, and managing multiple systems to meet service goals. Paid virtual training, competitive salary with bonus, and a supportive work culture emphasizing communication and problem-solving.

Skills & Keywords

Customer Service Remote Insurance Call Center Disability Income

Perks & Benefits

Medical, dental, vision insurance
401(k) with 5% company match plus 5% contribution
Paid time off and holidays
Paid virtual training
Flexible work hours
Employee resource groups

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Salary Range

From 45,000 USD

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Job Type

Full-time · Remote

Location

United States · Flagstaff

Posted

June 24, 2025 (10 hours ago)

Views

1

Expires

July 24, 2025

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