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Zoom

Technical Account Manager

Zoom

Full-time Customer Support Remote New Zealand (Palmerston North)

Job Description

Zoom is hiring a Remote Technical Account Manager with contact center experience in the United States. The role entails building relationships with customers, managing technical requirements, acting as a subject matter expert on Zoom products, and improving customer satisfaction. Candidates should have 5+ years client-facing technical experience, deep knowledge of IP telephony, video conferencing systems, cloud CCaaS, and contact center technologies. Certifications like CCNA/CCNP are valued. Salary ranges from $97,600 to $225,700 USD with hybrid/remote work options.

Skills & Keywords

Technical Account Manager IP Telephony SIP Video Conferencing Cloud CCaaS Contact Center Remote

Perks & Benefits

Remote work
Hybrid work model
Comprehensive benefits
Career growth
Training and certification support

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Salary Range

97,600 - 225,700 USD

Apply Now

Job Type

Full-time · Remote

Location

New Zealand · Palmerston North

Posted

June 24, 2025 (6 days ago)

Views

2

Expires

July 24, 2025

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