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User Support Operator

trivago

Full-time Customer Support

Expat

Spain (Zaragoza)

Job Description

When travelers are searching for a hotel, trivago aims to be their obvious choice. Based in Düsseldorf, this role involves providing top-notch support by answering user requests via email and help center tools, investigating user issues, collaborating with teams internally and externally, and enhancing user experience on a global platform. Requires exceptional English communication skills, a proactive personality, and organizational skills to thrive in a dynamic, inclusive environment.

Skills & Keywords

User Support Customer Service English Visa support Relocation assistance Düsseldorf

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Regular team and company-wide events

25+ vacation days

Flexible working hours

2 WFH days weekly

Remote work abroad option

On-campus kids room

Free canteen meals

On-site gym and sports classes

Apply Now

Job Type

Full-time · Expat

Location

Spain · Zaragoza

Posted

June 24, 2025 (4 days ago)

Views

Expires

July 24, 2025

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