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trivago

User Support Operator

trivago

Full-time Customer Support Remote Australia (Wollongong)

Job Description

trivago is seeking a fluent English-speaking User Support Operator to be the first point of contact for user inquiries via email and help center using Zendesk and translation tools. The role involves investigating user issues, collaborating across teams to resolve bugs, and improving user experience. Advantages include working with a diverse international team, growth opportunities, visa support, relocation, flexible work hours, and remote work options including working remotely abroad up to 20 days per year.

Skills & Keywords

User Support Customer Service Remote CRM Zendesk

Perks & Benefits

Visa support and relocation package
Flexible working hours
2 WFH days weekly
Work remotely abroad up to 20 days
Free language classes
On-site gym and canteen budget
Company events

Apply Now

Job Type

Full-time Β· Remote

Location

Australia Β· Wollongong

Posted

June 24, 2025 (9 hours ago)

Views

1

Expires

July 24, 2025

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