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User Support Operator

trivago

Full-time Customer Support

Remote

Germany (Berlin)

Job Description

Provide user support as the first point of contact via email and CRM tools, analyze user issues, liaise with internal teams, report bugs, and improve operations. Requires exceptional English communication (C2 level), customer service skills, proactive personality, and ability to work independently or collaboratively. Remote work offered with benefits including visa support, relocation package, flexible working hours, and self-determined vacation.

Skills & Keywords

User Support Customer Service CRM Remote English C2 Zendesk

Perks & Benefits

2 days home office weekly

Flexible working hours

Visa support and relocation package

Free language classes

On-campus kids room and nanny assistance

On-site gym

Apply Now

Job Type

Full-time · Remote

Location

Germany · Berlin

Posted

June 24, 2025 (5 days ago)

Views

Expires

July 24, 2025

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