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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Frankfurt)

Job Description

trivago seeks a fluent English speaking User Support Operator to be the first point of contact for users. The role involves providing user support via email and help center requests, collaborating with stakeholders to resolve issues and improve products, and coordinating initiatives to enhance operations. The position offers visa support, relocation packages, language classes, and other benefits for those moving to work onsite in Düsseldorf.

Skills & Keywords

User Support English Visa sponsorship Relocation assistance Düsseldorf Customer Service CRM Zendesk

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Regular team and company-wide events

Flexible working hours

Self-determined vacation

2 WFH days weekly

Remote work abroad options

Access to Heynanny platform

Canteen budget

On-site gym and sports classes

Ergonomic desks

Kids room

Apply Now

Job Type

Full-time · Expat

Location

Germany · Frankfurt

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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