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User Support Operator

trivago

Full-time Customer Support

Remote

France (Nîmes)

Job Description

trivago seeks a fluent English-speaking User Support Operator to provide top-notch support to users via email and help center using Zendesk. The role involves collaborating with internal teams to address user issues, improve products, gather user feedback, and coordinate initiatives. Requires excellent communication, organizational skills, empathy, and a pro-active personality. Benefits include visa and relocation support, language classes, flexible working hours, work-from-home days, wellness amenities, and a supportive, inclusive environment.

Skills & Keywords

User Support Customer Service English Remote Zendesk

Perks & Benefits

Visa support

Relocation package

Free language classes

Flexible working hours

2 days work from home weekly

20 days remote work abroad

On-site gym and sports classes

Ergonomic desks

Self-determined vacation

Canteen budget

Apply Now

Job Type

Full-time · Remote

Location

France · Nîmes

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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