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User Support Operator

trivago

Full-time Customer Support

Remote

India (Rishikesh)

Job Description

Provide top-tier user support for trivago's hotel platform by responding to user inquiries via email and help center with CRM tools like Zendesk. Manage user feedback, identify product issues, collaborate with cross-functional teams, and contribute to product improvement. Requires exceptional English communication, empathy, organizational skills, and ability to work independently in a dynamic global environment. Offers flexible working hours, remote options, visa support, relocation assistance, and comprehensive employee benefits.

Skills & Keywords

Customer Support User Support Remote English CRM Zendesk Flexible Hours

Perks & Benefits

Remote work options

Flexible working hours

Visa support and relocation

Language classes

On-site gym and canteen

Self-determined vacation

Apply Now

Job Type

Full-time · Remote

Location

India · Rishikesh

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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