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User Support Operator

trivago

Full-time Customer Support

Remote

Ukraine (Rivne)

Job Description

trivago is hiring a User Support Operator in Düsseldorf to handle user requests via email and help center tools, investigate issues to improve products, and collaborate internally to enhance user experience. Requires exceptional English communication, organizational skills, and a customer-first attitude. Offers flexible working hours, visa support, relocation assistance, and remote options (2 WFH days per week, plus remote abroad 20 days annually). Customer service and hospitality experience is a plus.

Skills & Keywords

Customer Support CRM Zendesk Remote User Experience

Perks & Benefits

2 Work from home days weekly

Remote work abroad option

Visa support and relocation package

Flexible working hours

On-site gym and canteen

Apply Now

Job Type

Full-time · Remote

Location

Ukraine · Rivne

Posted

June 24, 2025 (6 days ago)

Views

Expires

July 24, 2025

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