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trivago careers

User Support Operator

trivago careers

Full-time Customer Support Remote Hungary (Nyíregyháza)

Job Description

Provide first-point user support for trivago users handling requests via email and help center tools. Responsibilities include investigating user issues, collaborating with stakeholders, reporting bugs, and improving product operations. Requires exceptional English communication skills (C2 level), proactive attitude, and detail orientation. Previous hospitality or customer service experience is a plus. Offers personalized coaching, visa support, relocation package, flexible vacation, WFH options, and in-office amenities.

Skills & Keywords

Customer Support User Support English C2 Remote Helpdesk CRM Zendesk

Perks & Benefits

Personalized coaching
Visa and relocation support
Flexible working hours and vacation
2 days remote weekly
Free language classes
Onsite gym and meals
Employee assistance program

Apply Now

Apply Now

Job Type

Full-time · Remote

Location

Hungary · Nyíregyháza

Posted

June 24, 2025 (1 week ago)

Views

5

Expires

July 24, 2025

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