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trivago

User Support Operator

trivago

Full-time Customer Support Remote Croatia (Čakovec)

Job Description

As User Support Operator at trivago, you will be the first point of contact for users, providing support via Email and Help Center using Zendesk and translation tools. Responsibilities include troubleshooting user issues, improving product quality by reporting bugs, gathering user feedback, and coordinating initiatives to improve operations. Requires high proficiency in English and strong organizational skills. Benefits include visa support, relocation package, free language classes, flexible vacation, hybrid work options, on-site gym, and a diverse international work environment.

Skills & Keywords

Customer Support English C2 Zendesk Remote User Support

Perks & Benefits

Visa support and relocation package
Free language classes
Flexible vacation with minimum 25 days
2 WFH days weekly and remote work abroad options
Free access to nanny assistance platform
On-site gym and sports classes
Ergonomic workspaces
Diverse and inclusive team environment

Apply Now

Job Type

Full-time Β· Remote

Location

Croatia · Čakovec

Posted

June 24, 2025 (1 week ago)

Views

8

Expires

July 24, 2025

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