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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Kalkan)

Job Description

As a User Support Operator at trivago, you will be the first contact for users seeking help, handling requests via email and help systems using Zendesk. Collaborate internally to solve user issues, improve platforms by reporting bugs, and gather user feedback. Requires fluent English (C2), strong communication and organizational skills, and a passion for user experience. The role offers flexible working hours, 2 WFH days weekly, opportunity to work 20 days abroad remotely, and visa/relocation support in Düsseldorf.

Skills & Keywords

User Support Customer Service Zendesk English C2 Remote Hybrid CRM

Perks & Benefits

2 work from home days weekly

Remote work 20 days abroad

Visa support and relocation package

Flexible vacation minimum 25 days

On-campus gym and kids room

Daily canteen budget and free snacks

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Kalkan

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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