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User Support Operator

trivago

Full-time Customer Support

Expat

Georgia (Ozurgeti)

Job Description

When travelers are searching for a hotel, trivago wants to be the obvious choice. The User Support Operator is the first point of contact for users via email and help center requests, working with CRM and translation tools. The role requires exceptional English communication, user empathy, and collaboration. trivago offers visa support, relocation package, interest-free newcomer loan, free language classes, flexible vacation, remote days, and family-friendly facilities. Part of a global, international team focused on user experience and growth.

Skills & Keywords

User Support Customer Service English Visa support Relocation package Flexible work Remote option

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Self-determined vacation (min 25 days)

Flexible working hours

2 WFH days weekly

Remote work for 20 days abroad

Free nanny assistance

On-campus kids room

Canteen budget

Complimentary snacks and drinks

On-site gym and sports classes

Ergonomic desks

Apply Now

Job Type

Full-time · Expat

Location

Georgia · Ozurgeti

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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