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User Support Operator

trivago

Full-time Customer Support

Expat

Slovakia (Piešťany)

Job Description

Join trivago in Düsseldorf as a fluent English-speaking User Support Operator, the first point of contact for users. Support includes answering user inquiries, collaborating with internal teams, and improving product experience. The role offers opportunities to work on a global platform with an international team in a dynamic environment. Visa support, relocation package, free language classes, and other benefits are provided, welcoming expats to work on-site in Germany.

Skills & Keywords

User Support Customer Service English Visa sponsorship Relocation assistance Düsseldorf CRM Zendesk

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Regular team and company events

Self-determined vacation

Flexible working hours

2 WFH days weekly

Work remotely for 20 days abroad

Access to Heynanny platform

On-campus kids room

Canteen budget

Complimentary snacks and drinks

On-site gym and sports classes

Ergonomic desks and focused work areas

Apply Now

Job Type

Full-time · Expat

Location

Slovakia · Piešťany

Posted

June 24, 2025 (2 weeks ago)

Views

Expires

July 24, 2025

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