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trivago

User Support Operator

trivago

Full-time Customer Support Remote Dominican Republic (Puerto Plata)

Job Description

trivago seeks a remote User Support Operator fluent in English to be the first contact point for users. Responsibilities include handling requests via email and help center using Zendesk, improving user experience, coordinating initiatives, and collaborating across teams. The role offers flexibility, coaching, relocation support, vacation, and other benefits in a dynamic, global environment.

Skills & Keywords

Remote Customer Support User Support English CRM Zendesk Help Center

Perks & Benefits

Flexible working hours
Visa and relocation support
Self-determined vacation
Professional coaching
Free language classes
Team events
Health benefits
On-campus gym and childcare

Apply Now

Apply Now

Job Type

Full-time · Remote

Location

Dominican Republic · Puerto Plata

Posted

June 24, 2025 (1 week ago)

Views

6

Expires

July 24, 2025

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