
User Support Operator
trivago
Job Description
When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, weโre making it easy for people to find hotels they want at a price theyโll love. In the lively city of Dรผsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. You will provide top-notch support by answering user requests via Email and Help Center requests using our CRM tool, Zendesk, and our translation tools. Improve trivagoโs products by investigating, reporting, and helping to fix issues or bugs reported by users. Gather, categorize, and channel user feedback to relevant teams. Previous experience in hospitality or customer service is a plus. The role offers visa support, relocation package, free language classes, and a flexible work environment.
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Job Type
Full-time ยท Expat
Location
Israel ยท Be'er Sheva
Posted
June 24, 2025 (1 week ago)
Views
4
Expires
July 24, 2025