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trivago

User Support Operator

trivago

Full-time Customer Support Expat Israel (Be'er Sheva)

Job Description

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, weโ€™re making it easy for people to find hotels they want at a price theyโ€™ll love. In the lively city of Dรผsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. You will provide top-notch support by answering user requests via Email and Help Center requests using our CRM tool, Zendesk, and our translation tools. Improve trivagoโ€™s products by investigating, reporting, and helping to fix issues or bugs reported by users. Gather, categorize, and channel user feedback to relevant teams. Previous experience in hospitality or customer service is a plus. The role offers visa support, relocation package, free language classes, and a flexible work environment.

Skills & Keywords

Customer Service User Support CRM Zendesk Visa support Relocation

Perks & Benefits

Visa support
Relocation package
Interest-free newcomer loan
Free language classes
Self-determined vacation
Flexible working hours
2 WFH days weekly
20 days remote abroad
On-campus kids room
Canteen budget
Snacks and drinks
On-site gym and sports classes

Apply Now

Job Type

Full-time ยท Expat

Location

Israel ยท Be'er Sheva

Posted

June 24, 2025 (1 week ago)

Views

4

Expires

July 24, 2025

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