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User Support Operator

trivago

Full-time Customer Support

Remote

Montenegro (Petrovac)

Job Description

trivago is hiring an English fluent User Support Operator for their office in Düsseldorf, working with a global platform. Tasks include handling user requests via email and help center, collaborating on issue resolution, user feedback gathering, and product improvement. Requires excellent English communication skills (minimum C2), proactive and sociable personality, organizational skills, and commitment to user experience. Benefits include visa support, relocation package, flexible hours, remote work options, self-determined vacation, and access to company facilities and events.

Skills & Keywords

User Support Customer Service English Remote Eligible CRM Zendesk

Perks & Benefits

Visa support and relocation package

Flexible working hours

2 work from home days weekly

Remote work abroad for 20 days

Self-determined vacation (min 25 days)

Access to on-campus gym and kids room

Free language classes

Team and company-wide events

Apply Now

Job Type

Full-time · Remote

Location

Montenegro · Petrovac

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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