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User Support Operator

trivago

Full-time Customer Support

Remote

Peru (Arequipa)

Job Description

Be the first point of contact for trivago users, providing top-notch support via email and help center using Zendesk. Investigate user issues, collaborate with stakeholders to find solutions, and improve product experience. Requires exceptional written and verbal English (minimum C2), sociable and proactive personality, solid organizational skills, and commitment to user experience. 2 WFH days weekly with opportunity to work remotely for 20 days abroad.

Skills & Keywords

Customer Support English Zendesk Remote

Perks & Benefits

2 days WFH per week

Remote work

Visa support

Relocation package

Free language classes

Flexible working hours

Self-determined vacation

On-campus gym and kids room

Apply Now

Job Type

Full-time · Remote

Location

Peru · Arequipa

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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