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User Support Operator

trivago

Full-time Customer Support

Expat

Peru (Trujillo)

Job Description

As a User Support Operator at trivago in Düsseldorf, you will be the first point of contact for users, providing top-notch user support through email and help center requests. The role includes collaborating across teams to resolve user issues, improving product quality, and running initiatives to enhance operations. Requires exceptional English communication skills (C2 level), sociability, proactiveness, and a commitment to user experience. Prior hospitality experience and additional languages are a plus. The position offers visa support, relocation packages, language classes, flexible working, and various onsite benefits.

Skills & Keywords

User Support Customer Service English C2 Visa Support Relocation Assistance Düsseldorf

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Self-determined vacation

Flexible working hours

2 WFH days weekly

Remote work for 20 days abroad

Office daily canteen budget

Complimentary snacks and drinks

On-site gym and sports classes

Ergonomic desks

On-campus kids room

Apply Now

Job Type

Full-time · Expat

Location

Peru · Trujillo

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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