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User Support Operator

trivago

Full-time Customer Support

Expat

Peru (Huancayo)

Job Description

When travelers are searching for a hotel, trivago aims to be the obvious choice by comparing prices from major booking sites. The User Support Operator will be the first contact for users, providing top-notch support via email and help center requests, collaborating with various stakeholders, improving product issues, and gathering user feedback. The role requires exceptional English communication skills, a sociable and proactive personality, and a commitment to user experience. Previous hospitality or customer service experience is a plus.

Skills & Keywords

Customer Support English Visa Sponsorship Relocation Assistance Düsseldorf Germany

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Regular team and company-wide events

Self-determined vacation (min. 25 days)

Flexible working hours

2 work-from-home days weekly

Remote work for 20 days abroad

Free access to Heynanny personalized nanny assistance

On-campus kids room

Daily canteen budget

Complimentary snacks and drinks

On-site gym and sports classes

Ergonomic desks and focused work areas

Personalized coaching and workshops

Apply Now

Job Type

Full-time · Expat

Location

Peru · Huancayo

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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