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trivago

User Support Operator

trivago

Full-time Customer Support Remote Pakistan (Lahore)

Job Description

trivago seeks a fluent English-speaking User Support Operator to be the first point of contact for users worldwide. Responsibilities include user assistance via email and CRM tools, issue resolution by collaborating across teams, and gathering user feedback to improve products. The role requires strong written/verbal English, empathy, and problem-solving skills. Benefits include flexible hours, remote days, visa support, relocation package, and wellness programs. The position offers a hybrid model with some on-site days, and remote work options.

Skills & Keywords

Customer Support CRM Zendesk Remote User Experience English Help Desk

Perks & Benefits

Flexible hours
Visa support
Relocation package
Remote work option
Wellness programs

Apply Now

Apply Now

Job Type

Full-time · Remote

Location

Pakistan · Lahore

Posted

June 24, 2025 (1 week ago)

Views

5

Expires

July 24, 2025

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