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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Istanbul)

Job Description

trivago seeks a fluent English-speaking User Support Operator as the first point of contact for users. The role involves handling user requests via email and CRM tools, collaborating cross-functionally to fix issues, gathering feedback, and improving user experience. This role supports 120M+ users monthly on a globally recognized travel platform and offers visa support, relocation, flexible remote work, and personal development opportunities.

Skills & Keywords

User Support Customer Service English C2 Remote Hospitality Zendesk CRM

Perks & Benefits

Visa support

Relocation package

Flexible working hours

2 WFH days weekly

Remote work abroad options

Personal coaching

Language classes

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Istanbul

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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