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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Bodrum)

Job Description

Provide top-notch support by answering user requests via Email and Help Center using Zendesk. Collaborate with stakeholders to resolve user issues and improve products. Gather and channel user feedback and run initiatives to improve operations and processes. Requires exceptional English communication skills, proactivity, and commitment to user experience. Previous hospitality or customer service experience and localization knowledge are valued. Enjoy personalized coaching, workshops, visa support, relocation packages, flexible working hours including remote days, and various wellness benefits.

Skills & Keywords

User Support Customer Service Remote English Zendesk

Perks & Benefits

Personalized coaching and workshops

Visa support and relocation package

Flexible working hours with 2 WFH days weekly

20 remote work days abroad

Free language classes

On-campus kids room

Ergonomic desks and on-site gym

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Bodrum

Posted

June 24, 2025 (2 weeks ago)

Views

Expires

July 24, 2025

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