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trivago

User Support Operator

trivago

Full-time Customer Support Remote Turkey (Bursa)

Job Description

Provide top-notch support by answering user requests via Email and Help Center requests using CRM tools like Zendesk. Collaborate across teams to resolve user issues, improve products, and enhance user experience on a global travel platform. Strong communication and organizational skills with a commitment to user-centric support are essential. Work includes independent and team collaboration with an emphasis on empathy and problem-solving.

Skills & Keywords

customer support crm zendesk remote user experience travel

Perks & Benefits

Remote work 2 days weekly
Flexible working hours
Visa support and relocation package
Free language classes
Personalized coaching and workshops
On-site gym and canteen budget

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Job Type

Full-time Β· Remote

Location

Turkey Β· Bursa

Posted

June 24, 2025 (1 week ago)

Views

3

Expires

July 24, 2025

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