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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Alanya)

Job Description

trivago is seeking a User Support Operator to be the first point of contact for English-speaking users, providing support through email and help center requests. Responsibilities include investigating user issues, collaborating with teams to resolve bugs, gathering feedback, and improving user experience. Requirements include C2 English proficiency, strong communication, empathy, and organizational skills. Previous hospitality or customer service experience is a plus. Remote work aspects are implied through international team collaboration.

Skills & Keywords

User Support Customer Service CRM Zendesk English Remote

Perks & Benefits

Visa support

Relocation package

Interest-free loan

Language classes

25+ vacation days

Flexible hours

Work from home days

Free snacks and drinks

Gym and sports classes

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Alanya

Posted

June 24, 2025 (2 weeks ago)

Views

Expires

July 24, 2025

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