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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Trabzon)

Job Description

As a User Support Operator at trivago, you will be the first point of contact for users reaching out, providing support via email and help center requests using Zendesk. You will explore user issues, collaborate with stakeholders to find solutions, report bugs, gather user feedback, and improve operations. This role values strong English communication, a proactive personality, and commitment to user experience in a dynamic international environment.

Skills & Keywords

User Support Customer Service English Remote

Perks & Benefits

Personalized coaching

Workshops and conferences

Visa support and relocation package

Flexible working hours

2 WFH days weekly

20 days remote work abroad

Free language classes

Team and company-wide events

25+ vacation days

Office gym and sports classes

Complimentary snacks and drinks

Ergonomic desks and focused work areas

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Trabzon

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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