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User Support Operator

trivago

Full-time Customer Support

Remote

Turkey (Mersin)

Job Description

Be the first point of contact for trivago users, providing top-notch support via Email and Help Center requests using Zendesk. Collaborate with stakeholders to resolve user issues, help improve trivago’s products, and gather user feedback. This role requires exceptional English communication skills at minimum C2 level and a strong commitment to user experience. Previous hospitality or written customer service experience is a plus.

Skills & Keywords

User Support Customer Service English C2 Remote Zendesk CRM

Perks & Benefits

Visa support

Relocation package

Language classes

Flexible working hours

2 WFH days weekly

20 days remote abroad

Health insurance

On-site gym and sports classes

Ergonomic desks

Apply Now

Job Type

Full-time · Remote

Location

Turkey · Mersin

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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