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trivago

User Support Operator

trivago

Full-time Customer Support Expat Ukraine (Lviv)

Job Description

trivago is looking for a fluent English-speaking User Support Operator to be the first point of contact for users in Düsseldorf, Germany. The role includes answering user requests, collaborating with internal teams, improving user experience, and coordinating initiatives. Benefits include visa support, relocation package, interest-free newcomer loan, free language classes, flexible working hours, remote work possibilities, and on-site amenities such as gym and canteen. Candidates with hospitality or customer service experience are preferred but not mandatory.

Skills & Keywords

Customer Support User Support Visa sponsorship Relocation assistance Düsseldorf Germany English CRM Zendesk

Perks & Benefits

Visa support
Relocation package
Interest-free newcomer loan
Free language classes
Flexible working hours
Two work-from-home days weekly
Remote work for 20 days abroad
Access to childcare support
On-site gym and sports classes
Daily canteen budget
Team events

Apply Now

Apply Now

Job Type

Full-time · Expat

Location

Ukraine · Lviv

Posted

June 24, 2025 (1 week ago)

Views

5

Expires

July 24, 2025

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