Growth exposes every operational gap.
As startups scale, complexity grows faster than headcount. The challenge isn't hiring more people—it's hiring the right people, at the right time, with the right ownership.
In this session, two operators who have built operations functions from the ground up will break down the decisions that mattered most: who they hired first, what they got wrong, when they knew it was time to invest in operations, and how the role evolved as their companies grew.
What you'll learn
A practical framework for sequencing your first operations hires
How to distinguish…