Wise Logo
Wise (formerly TransferWise) is a trusted money transfer service used by millions of digital nomads worldwide.

Save on international money transfers.

Try Wise
Affiliate disclosure
SOMI Experts

Senior Helpdesk Support

SOMI Experts

Freelance Customer Support Remote Germany (Nuremberg)

Job Description

As a Senior Helpdesk Support in Frankfurt (freelance), you provide 1st to 3rd level support internationally for 410+ users, managing incidents and requests via helpdesk ticketing with a focus on MS Windows 10, Office 365 applications, Cisco IP phone systems, and video conferencing support. This role involves user education, vendor engagement, and onsite visits with occasional European travel and on-call rotation. Fluency in German and English is essential.

Skills & Keywords

Helpdesk Support Windows 10 Office 365 Cisco Remote Freelance ITIL

Perks & Benefits

Flexible working
Remote work opportunities
Personal contact person
ITIL environment
Travel allowance

Apply Now

Apply Now

Job Type

Freelance · Remote

Location

Germany · Nuremberg

Posted

June 24, 2025 (1 week ago)

Views

6

Expires

July 24, 2025

Similar Jobs

trivago Logo

User Support Operator

trivago

Full-time Expat Germany
trivago Logo

User Support Operator

trivago

Full-time Remote Germany
Animal Equality Germany e.V. Logo

Fundraising Officer

Animal Equality Germany e.V.

Full-time Remote Germany
trivago Logo

Frontend Engineer - Price Web

trivago

Full-time Remote Germany
Animal Equality Germany e.V. Logo

Fundraising Officer

Animal Equality Germany e.V.

Full-time Remote Germany
trivago Logo

User Support Operator

trivago

Full-time Expat Germany

Feedback Thank You!

Thank you!

Your feedback has been submitted successfully.

  • Navigate
  • Tools