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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Düsseldorf)

Job Description

When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we’re making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren’t afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us! This role welcomes fluent English speakers to be the first point of contact for users, providing support and feedback for a global platform. trivago supports visa needs, relocation packages, and offers free language classes, embracing expats working on-site in Düsseldorf.

Skills & Keywords

User Support CRM Zendesk English Visa sponsorship Relocation assistance Düsseldorf

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

Self-determined vacation

2 WFH days weekly

Remote work abroad opportunity

On-campus kids room

Free snacks and drinks

Gym and sports classes

Apply Now

Job Type

Full-time · Expat

Location

Germany · Düsseldorf

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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