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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Hannover)

Job Description

When travelers search for hotels, trivago is the obvious choice, offering users worldwide great deals. This role in Düsseldorf is for a fluent English-speaking User Support Operator to be the first point of contact for users. The company emphasizes continuous development, an inclusive work environment, and offers visa support, relocation packages, newcomer loans, and language classes for international hires. Responsibilities include user support via email and help center, collaborating with stakeholders, product improvement, and coordinating initiatives.

Skills & Keywords

User Support English C2 Customer Service Relocation assistance Visa support Düsseldorf

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

Remote work options

Free canteen budget

On-site gym and sports classes

Apply Now

Job Type

Full-time · Expat

Location

Germany · Hannover

Posted

June 24, 2025 (5 days ago)

Views

Expires

July 24, 2025

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