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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Augsburg)

Job Description

When travelers are searching for a hotel, trivago aims to be the obvious choice. In Düsseldorf, trivago seeks a fluent English-speaking User Support Operator as the first point of contact for users. The role includes responding to user requests, collaborating across teams to fix issues, and improving user experience. Previous hospitality or customer service experience and additional languages are advantageous. trivago provides visa support, relocation package, language classes, flexible working hours, remote work, and various employee benefits.

Skills & Keywords

User Support English visa support relocation assistance Düsseldorf

Perks & Benefits

visa support

relocation package

interest-free newcomer loan

free language classes

self-determined vacation

flexible working hours

remote work

daily canteen budget

on-site gym and sports classes

ergonomic desks

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Job Type

Full-time · Expat

Location

Germany · Augsburg

Posted

June 24, 2025 (6 days ago)

Views

Expires

July 24, 2025

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