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User Support Operator

trivago

Full-time Customer Support

Remote

Germany (Hannover)

Job Description

At trivago, provide top-notch support by answering user requests via Email and Help Center using Zendesk and translation tools. Collaborate across teams to resolve user issues, gather feedback, and help improve products. Engage with a global platform and international team to advocate user experience and build trust in the brand.

Skills & Keywords

User Support Customer Service Zendesk CRM English Remote

Perks & Benefits

Visa support and relocation package

Interest-free newcomer loan

Free language classes

25+ vacation days with self-determined time off

Flexible working hours and 2 WFH days weekly

Remote work for 20 days abroad

Heynanny personalized nanny assistance

On-campus kids room

Daily canteen budget

Complimentary snacks and drinks

On-site gym, sports classes, Urban Sports Club membership

Ergonomic desks and focused work areas

Apply Now

Job Type

Full-time · Remote

Location

Germany · Hannover

Posted

June 24, 2025 (5 days ago)

Views

Expires

July 24, 2025

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