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User Support Operator

trivago

Full-time Customer Support

Remote

Spain (Alicante)

Job Description

Provide top-notch user support via Email and Help Center requests, collaborate with multiple stakeholders to solve user issues, report bugs, and gather user feedback to improve products. Use Zendesk and translation tools in a global, dynamic team. Engage with 120 million users monthly as the first point of contact advocating user experience.

Skills & Keywords

Customer Support User Support English C2 Remote CRM Zendesk

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

25+ vacation days

2 WFH days weekly

20 days remote work abroad

Daily canteen budget

On-site gym and sports

On-campus kids room

Apply Now

Job Type

Full-time · Remote

Location

Spain · Alicante

Posted

June 24, 2025 (5 days ago)

Views

Expires

July 24, 2025

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