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User Support Operator

trivago

Full-time Customer Support

Remote

Spain (Santiago de Compostela)

Job Description

trivago is looking for a fluent English-speaking User Support Operator as the first point of contact for users, providing support via Email and Help Center, collaborating across teams to resolve user issues, and improving user experience on a global platform. The role offers visa support, relocation, flexible work hours including two weekly WFH days, and remote work options for 20 days abroad.

Skills & Keywords

User Support Customer Service Zendesk English Remote

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Self-determined vacation (min 25 days)

Flexible work hours

2 WFH days weekly

Work remotely abroad (20 days)

On-campus kids room

On-site gym and sports classes

Daily canteen budget

Complimentary snacks and drinks

Apply Now

Job Type

Full-time · Remote

Location

Spain · Santiago de Compostela

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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