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User Support Operator

trivago

Full-time Customer Support

Remote

Germany (Frankfurt)

Job Description

trivago seeks a User Support Operator fluent in English to be the first point of contact for users globally. Tasks include resolving user requests, collaborating with stakeholders, reporting issues, and improving processes. The role offers visa support, relocation packages, flexible work options including 2 WFH days weekly, and professional development opportunities.

Skills & Keywords

User Support Customer Service English CRM Zendesk Remote

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

2 WFH days weekly

Work remotely for 20 days abroad

Free nanny assistance

On-campus kids room

Apply Now

Job Type

Full-time · Remote

Location

Germany · Frankfurt

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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