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trivago

User Support Operator

trivago

Full-time Customer Support Remote Germany (Nuremberg)

Job Description

As a User Support Operator at trivago, you will be the first point of contact for users worldwide, providing support via email and help center requests, collaborating with stakeholders to resolve issues, and helping improve products by investigating user feedback and bugs. This role requires excellent communication skills in English and a strong commitment to user experience in a dynamic, international environment.

Skills & Keywords

User Support English Zendesk CRM Remote Customer Service

Perks & Benefits

Visa support
Relocation package
Interest-free newcomer loan
Free language classes
Flexible working hours
2 WFH days weekly
20 days remote work abroad
25 vacation days minimum
Free snacks and drinks
On-site gym and sports classes

Apply Now

Job Type

Full-time Β· Remote

Location

Germany Β· Nuremberg

Posted

June 24, 2025 (1 week ago)

Views

6

Expires

July 24, 2025

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