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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Nuremberg)

Job Description

trivago seeks a fluent English speaking User Support Operator to be the first point of contact for users reaching out to the platform. The role involves answering user requests, troubleshooting, gathering user feedback, and collaborating cross-functionally to improve products. The position offers visa support, a relocation package, interest-free newcomer loan, free language classes, flexible work arrangements including remote work options, and numerous employee benefits at their office in Düsseldorf, Germany.

Skills & Keywords

User Support English required CRM Zendesk Visa support Relocation assistance Düsseldorf

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

Self-determined vacation

2 days WFH weekly

Remote work up to 20 days abroad

Canteen budget

On-site gym and sports classes

Ergonomic desks

Heynanny platform

On-campus kids room

Apply Now

Job Type

Full-time · Expat

Location

Germany · Nuremberg

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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