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User Support Operator

trivago

Full-time Customer Support

Expat

Germany (Heidelberg)

Job Description

trivago in Düsseldorf seeks a fluent English-speaking User Support Operator to be the main contact for users and help improve the user experience. The role involves handling user requests via email and Zendesk, collaborating cross-functionally, and supporting operations. Trivago offers relocation package, visa support, free language classes, and an inclusive environment. Benefits include flexible working hours, self-determined vacation, remote work options, on-campus childcare assistance, gym, and team events.

Skills & Keywords

user support customer service English visa support relocation assistance Düsseldorf expat friendly

Perks & Benefits

Relocation package

Visa sponsorship

Free language classes

Flexible working hours

Remote work options

Health & wellness benefits

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Job Type

Full-time · Expat

Location

Germany · Heidelberg

Posted

June 24, 2025 (2 weeks ago)

Views

Expires

July 24, 2025

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