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User Support Operator

trivago

Full-time Customer Support

Remote

Germany (Mannheim)

Job Description

Provide excellent user support for trivago's platform via emails and CRM tools, collaborating across teams to resolve issues, gather feedback, and improve operations. Requires fluent English (C2), proactive communication skills, and customer service experience. Benefits include visa support, relocation, flexible working hours, 2 work-from-home days weekly, plus 20 remote work days abroad, development workshops, free language classes, on-site gym, ergonomic desks, and more.

Skills & Keywords

Customer Support User Experience Zendesk CRM Remote English

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

2 WFH days weekly

20 remote work days abroad

Workshops and coaching

On-site gym and sports classes

Ergonomic desks

Apply Now

Job Type

Full-time · Remote

Location

Germany · Mannheim

Posted

June 24, 2025 (2 weeks ago)

Views

Expires

July 24, 2025

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