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trivago

User Support Operator

trivago

Full-time Customer Support Remote Germany (Karlsruhe)

Job Description

Be the first point of contact for users reaching out to trivago. Provide support via Email and Help Center requests using Zendesk, collaborate with stakeholders, improve products, and gather user feedback. Requires fluency in English (C2), sociability, organizational skills, and commitment to user experience.

Skills & Keywords

User Support English C2 CRM Zendesk Remote

Perks & Benefits

Visa support
Relocation package
Interest-free newcomer loan
Free language classes
Flexible working hours
2 WFH days weekly
20 remote work days abroad
Self-determined vacation
On-campus kids room
Free snacks and drinks
On-site gym and sports classes

Apply Now

Job Type

Full-time Β· Remote

Location

Germany Β· Karlsruhe

Posted

June 24, 2025 (1 week ago)

Views

8

Expires

July 24, 2025

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