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User Support Operator

trivago

Full-time Customer Support

Remote

Spain (Sevilla)

Job Description

trivago is seeking a fluent English-speaking User Support Operator to be the first point of contact for users worldwide. The role involves providing high-quality user support through email and help centers using Zendesk, investigating and reporting user issues, running operational initiatives, and collaborating with diverse teams globally. The position embraces remote work flexibility and offers relocation support, visa assistance, and various employee benefits.

Skills & Keywords

Customer Support User Support Zendesk Remote English C2 Hospitality CRM

Perks & Benefits

Visa and relocation support

Interest-free newcomer loan

Free language classes

Flexible working hours

2 days WFH weekly with remote work abroad option

Canteen budget, snacks, drinks

On-site gym and sports classes

Kids room on campus

Apply Now

Job Type

Full-time · Remote

Location

Spain · Sevilla

Posted

June 24, 2025 (4 days ago)

Views

Expires

July 24, 2025

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