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trivago

User Support Operator

trivago

Full-time Customer Support Remote Italy (Salerno)

Job Description

Trivago seeks a fluent English-speaking User Support Operator to provide customer support via email and help center, using tools like Zendesk. Responsibilities include resolving user issues, collaborating with different teams, and improving product quality. Candidates should be empathetic, proactive, organized, and have good communication skills. Prior hospitality or customer service experience is a plus. Benefits include visa support, relocation package, flexible working hours, and family-friendly perks.

Skills & Keywords

Customer Support CRM Zendesk Remote English User Experience

Perks & Benefits

Visa support
Relocation package
Interest-free loan
Free language classes
Flexible hours
Work-from-home days
On-campus kids room
Gym and sports classes

Apply Now

Apply Now

Job Type

Full-time · Remote

Location

Italy · Salerno

Posted

June 24, 2025 (6 days ago)

Views

5

Expires

July 24, 2025

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