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trivago

User Support Operator

trivago

Full-time Customer Support Remote Lithuania (Palanga)

Job Description

Provide first point of contact for trivago users via email and Help Center requests, using Zendesk and translation tools. Collaborate with internal teams to resolve user issues, improve products, and channel feedback. Requires exceptional English communication, organizational skills, empathy, and customer service experience is a plus.

Skills & Keywords

Customer Support Zendesk English Remote

Perks & Benefits

Personalized coaching
Work from home 2 days weekly
Remote work options
Relocation package
Visa support
Flexible working hours
Self-determined vacation

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Job Type

Full-time Β· Remote

Location

Lithuania Β· Palanga

Posted

June 24, 2025 (1 week ago)

Views

8

Expires

July 24, 2025

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