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User Support Operator

trivago

Full-time Customer Support

Expat

Lithuania (Klaipeda)

Job Description

When travelers are searching for a hotel, trivago needs a fluent English speaking User Support Operator as the first point of contact on a global platform. The role involves providing support via email and Zendesk, collaborating with internal and external stakeholders, investigating issues, gathering user feedback, and improving operations. The position features flexible work arrangements, self-determined vacation, coaching & development, relocation support including visa, free language classes, and a modern office environment in Düsseldorf, Germany.

Skills & Keywords

User Support Customer Experience English Visa sponsorship Relocation assistance Düsseldorf Germany

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

25+ vacation days

2 WFH days weekly

On-campus kids room

Canteen lunch budget

On-site gym and sports classes

Apply Now

Job Type

Full-time · Expat

Location

Lithuania · Klaipeda

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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