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User Support Operator

trivago

Full-time Customer Support

Remote

Lithuania (Klaipeda)

Job Description

Trivago seeks a fluent English speaking User Support Operator to be the first point of contact for users. Responsibilities include handling requests via Zendesk, collaborating with teams to solve issues, improving products through bug reporting, and driving user satisfaction. The role offers remote work flexibility, visa and relocation support, training, and a supportive team environment focused on user experience and development.

Skills & Keywords

Customer Support CRM Zendesk Remote User Experience

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

Work from home 2 days weekly

Remote work abroad 20 days

Self-determined vacation min 25 days

On-campus kids room

Free snacks and drinks

Gym and sports classes

Daily canteen budget

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Job Type

Full-time · Remote

Location

Lithuania · Klaipeda

Posted

June 24, 2025 (1 week ago)

Views

Expires

July 24, 2025

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