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User Support Operator

trivago

Full-time Customer Support

Expat

Brazil (Rio de Janeiro)

Job Description

Provide top-notch support by answering user requests via Email and Help Center requests using CRM tools. Collaborate with diverse stakeholders to solve user issues, improve products, and gather actionable feedback. This role requires exceptional English proficiency and commitment to user experience. Benefit from visa support, relocation packages, flexible working hours, and an inclusive environment. Work at the Düsseldorf office with hybrid and remote options, plus various employee perks focused on growth and well-being.

Skills & Keywords

User Support CRM Zendesk English Visa support Relocation assistance Düsseldorf Hybrid Customer Service

Perks & Benefits

Visa support

Relocation package

Interest-free newcomer loan

Free language classes

Flexible working hours

2 work-from-home days weekly

Remote work abroad allowance

On-campus kids room

Gym and sports classes

Canteen budget

Workshops and coaching

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Job Type

Full-time · Expat

Location

Brazil · Rio de Janeiro

Posted

June 24, 2025 (9 hours ago)

Views

Expires

July 24, 2025

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